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Ethics, Boundaries, and Agreements

I care about the well-being of my clients and thereby subscribe to the following Code of Ethics.

  • I strive to create safety and trust for all of my clients and I will treat all clients with respect and kindness. I will do my best to be aware of, sensitive to, and continue to educate myself about the many facets and intersections of my clients' identities, including, but not limited to: culture, race, religion, ability, gender identity, age, and sexual orientation.

  • I will represent honestly my education and experience with the tarot, mediumship, and other spiritual/magical practices.

  • The names of clients and information shared or discussed during readings will be kept confidential. All information shared between you and I is confidential but is not considered a legally confidential relationship (like in Medicine or Law). I agree to not disclose any information pertaining to you without your express consent. And I will not disclose your name as a reference without your express consent. Confidential information does not include information that: (a) was in my possession prior to its being furnished by you; (b) is generally known to the public or in your industry; (c) is obtained by me from a third party, without breach of any obligation to Client; (d) is independently developed by me without use of or reference to your confidential information; or (e) that I am required by law to disclose.

  • These services are intended for informational, educational, and personal development purposes only and are not intended as professional medical advice, nor professional legal advice, nor professional financial advice by me, Sterling Moon. By purchasing these services you, such purchase constitutes your agreement that these services is not for the purpose of professional medical advice, nor professional legal advice, nor professional financial advice and shall not be relied upon by you as such. These services are not a substitute for the advice of your attorney, physician, medical professional, mental health professional, financial advisor, accountant, or any other professional you consult or should consult. These services are informational, educational, and meant for your own personal development. Specifically with medical needs, you should ALWAYS consult with your physician, or another medical professional before implementing any of our advice, information, or suggestions. You should always consult with a physician or medical professional (not us) before implementing any changes to your diet, medication, lifestyle, exercise regimen, supplement regimen, or health practices. Please only implement any and all changes after consulting with your physician and assessing your own risk.

  • I will respect my clients’ right to refuse or terminate their reading at any time.

  • I will answer questions about the reading to the best of my ability. I will tell the truth of what I see, and will respect the wishes of a client who does not want to hear everything I have to say.

  • I will work to better my skills so that I may serve my clients to the best of my ability.

  • I will remind my clients that they are ultimately the ones responsible for what happens in their life. The tarot and other spiritual/magical practices will magnify and complement one's efforts to improve one's life, but are not a replacement for "doing the work" in the mundane world.

My Rules & boundaries

  • If you violate any of the following personal or professional boundaries, I reserve the right to end your services and still retain your investment. You may also be barred from receiving services from me in the future. 

  • By booking and receiving services from me or by registering and attending any of my workshops, classes, or programs, you are agreeing to the following Terms and Conditions. They include disclaimers around limit to liability, non-disparagement, no-guarantees, confidentiality, and more.

  • By using my services, this website, and and any other platforms I use, you are agreeing to my Privacy Policy and Terms of Use. 

  • As noted in my cancellation policy, clients can reschedule their appointments up to three days in advance. Cancellations/rescheduling within 48 hours will be charged 50%. Cancellations/rescheduling within 24 hours will be charged 100%. Thank you for respecting our schedules. 

  • I do not reschedule or provide refunds for missed appointments. I consider a client to have missed their appointment after 15 minutes. 

  • In the event that I need to cancel your appointment, you will be provided the option of a full refund or rescheduling. 

  • I do not allow more than one person in a session unless it has been previously arranged.

  • Under no circumstances are children allowed in a reading. We often cover difficult topics and there are some discussions that are simply not safe or appropriate for kids. 

  • I will not perform a reading for anyone under the age of 18 unless a parent or guardian is present at the time of the reading, which must be arranged with me ahead of time. Under no circumstances will I perform an email reading for anyone under the age of 18.

  • I provide free readings and education on my terms only. If it's not something you can book through my website or is offered by me personally, don't ask.

  • I do not respond to all DMs or emails. I am often happy to answer some questions, but always try Google first.

  • Do not touch my tarot cards or intuitive tools without permission. 

  • Under no circumstances are you to use any materials or information provided to you in classes, workshops, teaching programs, on this website, or on any of my social media accounts outside of your own personal development. 

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